Frequently Asked Questions

How can I find your service station location?

Our Service based at Al Quoz Industrial 3, Street 28B, Gate 45, Wharehouse 8 You can use Google Map service https://goo.gl/maps/FyyWa8iBYtSGQx5dA
Do I need to service my car before I sell it?

Whilst there is no requirement, rule or law that says you must service your car before you sell it, it might be something you want to consider. It may increase buyer confidence knowing you've recently invested money into servicing the car.
Can I use any grade of oil in my engine?

Your safest bet is to use the engine oil grade determined by the car manufacturer, in order to maintain the best conditions for optimal engine protection. The only variance to that would be if an engine is dying and a different oil is used in an attempt to keep it alive a little longer.
What services does Base23Auto.com offer?

Base23Auto.com provides a wide range of automotive services including expert vehicle repairs, routine maintenance (such as oil changes and tire rotations), diagnostics, and performance upgrades. We also offer parts replacement and customization to suit your needs
How can I schedule an appointment?

You can schedule an appointment easily through our website by using the online booking system or by calling our customer service team directly. Visit our "Contact Us" page for more details.
What types of vehicles do you service?

We service a variety of vehicles including cars, trucks, SUVs, and hybrids. Our technicians are experienced in handling different makes and models, ensuring that your vehicle receives the best care possible
What payment methods do you accept?

We accept various payment methods including credit and debit cards, as well as cash. For additional payment options, please check with our staff during your visit or appointment.
Do you offer emergency services?

Yes, we offer emergency repair services for urgent issues. If you need immediate assistance, please contact us directly, and we’ll do our best to accommodate your needs as quickly as possible.
Can I get updates on my vehicle’s service status?

Yes, we provide updates on the status of your vehicle’s service. You can choose to receive updates via phone, email, or text message based on your preference.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.